
Hotel Held included services
Services
What to expect
A wide range of included services ensure a comfortable stay year-round. Whether summer or winter, thoughtful extras make your time with us feel truly special.
Included services

¾ Gourmet half-board
Our ¾ Gourmet half-board begins with the lunch snack on the day of arrival and ends with breakfast on the day of departure.
- Exclusive gourmet breakfast buffet (07.15-10.30) with everything your heart desires.
- Fine lunch snack from the buffet (13.00-16.00) with fresh salads & warm dishes
- Cake buffet (15:00 to 17:00) with homemade cakes for all those with a sweet tooth
- 6-course gourmet menu or themed buffets. In order to enjoy our multi-course evening menu to the full, you should start with the first course between 6.30-8.00 pm.
- Wine cellar – exclusive selection from the well-stocked wine cellar (not included) centerpiece of host & sommelier Andi

GardenSPA (adults only, 15+):
- Sauna area with 60m² panoramic infusion sauna (~ 90°C), bio sauna (~60C°), steam bath (~ 45°C) & outdoor hut sauna (~ 95C°)
- Sauna roof garden with plunge pool and sauna pool (textile-free)
- daily sauna infusions according to notice
- Three relaxation rooms with fantastic views
- Indoor pool with connection to the 25m outdoor infinity sports pool
- Outdoor Salt Relaxation Pool
- Spacious organic swimming pond with an infinity feeling
- Garden area with numerous relaxation oases
- Private spa with whirlpool tub for 2, steam sauna, partner massage beds and small private garden*
- Cryo – full body cold cabin (-85C°)*
- 8 treatment rooms for exclusive spa treatments. From soothing facial treatments to Ayurveda massages.*
- Tea corner with various teas, juices, Tyrolean spring water & fresh fruit
* Can be booked separately. Not included in the price.

For our fitness enthusiasts
- Fitness room (150 m2): latest high-tech cardio equipment from Technogym
- Exercise room (130 m2) for yoga and various fitness classes
- varied weekly activity & sports program
- incl. 2 – 4 yoga sessions per week
- incl. 2 guided bike and hike tours, 3 guided walks, and 1 guided e-bike tour in summer
- incl. guided snowshoe hikes in winter
- Personal training and private yoga session (for a fee)
- Free rental of city and mountain bikes, hiking and walking poles, hiking rucksacks and e-bike rental for a fee
- Central starting point for sporting activities
- Snowshoe rental (for a fee)

In summer
- locked and video-monitored storage room for bikes incl. e-bike charging stations
In winter
- Sale of ski passes directly at the hotel
- Free VIP hotel ski shuttle service – to the nearby Hochzillertal ski area (subject to availability & prior registration!) and free public ski bus (bus stop in front of the hotel)
- locked and video-monitored storage room for skis, incl. ski boot warmers & spindles
- Early Morning Skiing: First Tracks on the Slopes – a Unique Experience for Skilled Skiers Only! Start your day with a light breakfast at the hotel from 6:50 AM, followed by a VIP shuttle to the lift at 7:20 AM (please purchase your ski pass the evening before). At 7:30 AM, hit the freshly groomed slopes with our guide, who’ll show you the best runs and share insider tips on the coziest and most stylish mountain huts. Those who wish can return to the hotel around 10:00 AM for a second breakfast. Price: €24 per person (ski pass not included) Group size: Minimum 2, maximum 7 participants

For our families
- separate family SPA with indoor & outdoor pool, baby pool with slide and water games, textile sauna area (2 steam baths, 1 bio sauna, 1 infrared sauna)
Chatting room with various teas, juices, Tyrolean spring water & fresh fruit - Children´s bathrobes
- playroom with slide, ball pool, painting table, climbing wall,…
- free rental of crib, diaper pail, kettle, changing mats, high chairs
- Deuter baby carrier for hiking
- Child-friendly meals
- NEW! Outdoor playground for young and old explorers
- pharmacy & doctor in the village
- ski courses (Info- Ski schools in the Zillertal)
- numerous leisure activities (e.g. Zillertal Therme 10 minutes on foot)
- family-friendly hiking and skiing region “Erste Ferienregion Zillertal”
The small things we wouldn’t dream of skipping:
- Welcome drink on arrival
- free Wi-Fi
- Complimentary transfer from/to Fügen train station
- Airport transfer from Innsbruck available on request (for a fee)
- Free parking at the hotel
- Underground parking included with all suites & superior rooms
- 10 universal e-charging stations (available for a fee)

